How can I change the billing email?

If you need to change your price plan or billing email please email us at [email protected] with the changes and we will apply them for you. Thank you.

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What happens if my payment fails?

Most of you would have signed up for a 30 day FREE trial with a valid credit card or be invited to a Tallyfy organization by someone that did. After 30 days, the account will be billed with the number of users active in the account on that day. Charges are per/user/month in advance. If the payment can not […]

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How does the user billing work?

Accounts are billed on a per-user basis. If one goes to Manage -> My Organization, one will see a list of all the users connected to that organization. User accounts are added to the total invoice amount at a full month time period when they are activated not upon creation. User accounts cease to be […]

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