If a step is not completed by the due date, the following happens:

  • A delayed step makes the run’s progress bar change from green to orange:Overdue step
  • In the tracker, the run’s progress bar will show orange:Delayed run is orange
  • The user assigned to the step that is overdue will see this in their INBOXOverdue in INBOX
  • If the user has their Daily Digest emails turned on – their Daily Digest email will indicate that the step/run is over due.delayed_email
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