Tallyfy offers both one-off professional and technical services before and after implementation as well as a Success Package for pilots to maximize success.
One-off professional services
What we can offer:
Our team and partners of process improvement experts and technical consultants can help with:
- Process mapping and optimization with stakeholders
- Configuring your custom processes into Tallyfy
- Integration services with your other applications
- Custom training and support
Costs: This is structured via MSA / SoW /Hourly rate. *This is outside the scope of the “Success Package” below.
A success package provides you with a dedicated account manager to maximize your success during a pilot. Highly recommended during pilot and initial implementation periods.
What you get:
- Dedicated account manager – a product expert
- Email and phone support during working hours
- Custom training deck and videos for your users
- User onboarding – configuring default settings
- Regular check-in calls
- Pilot success criteria, analysis, evaluation
- Advice on using advance features and integrations
- Your feedback will be prioritized
- Your feature requests will be prioritized
- Eligibility for co-pay development. This means you can accelerate the development of a feature or analytics view you want – at a subsidized cost.
Costs: Monthly pricing model, fixed cost for 10 hours/month (Hours do not roll over). Extra hours charged per hr.